Warranty
All UrbanErgo desks are manufactured by a Swedish ergonomic furniture company specialising in height-adjustable workstations for commercial environments. Their components are engineered for offices where desks are adjusted dozens of times a day - which is why we're able to offer 5-year warranty coverage on Core and 10 years on Signature.
Core Range - 5 Years
UrbanErgo Core desks are covered for five years from the date of purchase.
What’s covered
- Desk frames, motors, electronics and controls - 5 years
- Desktop surfaces - 5 years
What’s not covered
- Normal wear and tear
- Misuse
- Accidents
- Unauthorised modifications
The Core range is designed for everyday home office use and built to commercial standards, offering long-term reassurance while remaining price-competitive.
Signature Range - 10 Years
UrbanErgo Signature desks are covered by a comprehensive 10-year manufacturer warranty.
What’s covered
- Desk frames, motors, electronics and controls - 10 years
- Desktop surfaces - 10 years
What’s not covered
- Normal wear and tear
- Misuse
- Accidents
- Unauthorised modifications
The Signature range's 10-year warranty reflects the commercial-grade engineering behind every desk.
Full legal warranty terms are available here: View Signature Warranty PDF
How To Make A Warranty Claim
Email urbanergo@crwenterprises.co.uk with:
- Proof of purchase
- A description of the issue
- Photos where possible
We aim to respond to all warranty claims within 1 business day.