Warranty
All UrbanErgo desks are covered by a manufacturer-backed warranty. Coverage varies by range.
Core Range - 5 Years
UrbanErgo Core desks are covered for five years from the date of purchase.
What’s covered
- Desk frames, motors, electronics and controls - 5 years
- Desktop surfaces - 5 years
What’s not covered
- Normal wear and tear
- Misuse
- Accidents
- Unauthorised modifications
The Core range is designed for everyday home office use and built to commercial standards, offering long-term reassurance while remaining price-competitive.
Signature Range - 10 Years
UrbanErgo Signature desks are covered by a comprehensive 10-year manufacturer warranty from Lavoro Design.
What’s covered
- Desk frames, motors, electronics and controls - 10 years
- Desktop surfaces - 10 years
What’s not covered
- Normal wear and tear
- Misuse
- Accidents
- Unauthorised modifications
Full legal warranty terms are available here: View Signature Warranty PDF
How To Make A Warranty Claim
Email support@urbanergo.co.uk with:
- Proof of purchase
- A description of the issue
- Photos where possible
We’ll coordinate directly with the supplier and keep you informed throughout.